13.How long is the warranty?

All our products come with a One-year quality guarantee (after-sales service is not available due to human error, water ingress, etc.) Please take videos or photos as evidence！！

12.How to Buy Steering Rack？

Please contact our sales staff for consultation, or go to our AliExpress official store to purchase. Mr. Jay : Whatsapp +86 13316227095 Mr. Lucas : Whatsapp +86 19124213692 Ms. Wendy : Whatsapp +86 19584290146

11.Which City is Our Steering Rack Factory Located in?

Factory 1 Address: Wenzhou, Zhejiang, China. Factory 2 Address: Guangzhou, Guangdong, China.

10. What are the warranty conditions?

All our products come with a One-year quality guarantee (after-sales service is not available due to human error, water ingress, etc.) Please note that you will need to provide video and photos of the quality issues as evidence

9. How do you provide me with repair services?

1. If the issue is due to product quality, we can provide a free replacement part or product (excluding shipping). 2. If the issue is caused by other reasons, we will provide online repair assistance. 3. Repairs are not available for water damage, human error, or other issues.

8. Are you the real manufacturer or the trade company?

Yes, we are a factory integrating production and trade. The factory is headquartered in Wenzhou, Zhejiang (Mainly producing Mechanical and Hydraulic Steering Rack), And has a branch factory in Guangzhou (Mainly producing Electric Steering Rack).

7.What export trade models do we accept?

Our default export methods are T/T, FOB and EXW. In some cases, we can also accept DDP. We do not accept COD, O/A and L/C.

6. What payment methods do you support?

We currently only support USD bank card accounts, EUR bank accounts, RMB bank card accounts, WeChat, Alipay, XT payment， And online trading platforms (AliExpress, Alibaba)

FAQ